Privacy Policy
Last Updated:
This Privacy Policy describes how 8MB LLC, doing business as Zagged (“Zagged,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you access or use our website, dashboard, mobile application, and related services (collectively, the “Platform”).
By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform.
If you are located in the European Union (EU), European Economic Area (EEA), or United Kingdom (UK), this Policy includes provisions to comply with the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect personal and non-personal information to provide, maintain, and improve our services.
1.1 Personal Information
When you register or interact with the Platform, we may collect:
- Name, email address, phone number, and contact details
- Account credentials and profile information
- Payment and tax details (e.g., via Stripe or similar processors)
- Company name and address (for brand accounts)
1.2 Content Data
- Photos, videos, text, and metadata uploaded to campaigns
- Campaign submissions, posts, and associated performance data
1.3 Usage Data
- Log data such as device type, browser, operating system, IP address, and session activity
- Pages viewed, buttons clicked, and timestamps of actions
- Campaign participation, approvals, and payout events
1.4 Cookies & Tracking Technologies
We use cookies and similar technologies to improve performance, analyze traffic, and enhance user experience. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the information collected for the following purposes:
- Service Delivery: To operate and manage the Platform, campaigns, and payments.
- User Communication: To send account updates, notifications, and support messages.
- Improvement: To analyze user activity and enhance platform functionality.
- Security & Fraud Prevention: To detect, prevent, or address unauthorized activity.
- Compliance: To comply with applicable legal and financial obligations.
- Marketing: To send promotional communications (only when consented).
3. Legal Bases for Processing (GDPR Compliance)
For users in the EU, EEA, or UK, Zagged processes personal data under the following lawful bases:
- Performance of a Contract: To provide our services as agreed upon when you create an account.
- Legitimate Interests: To maintain security, improve functionality, and prevent fraud.
- Consent: For marketing communications and optional data collection.
- Legal Obligations: To comply with applicable tax, accounting, and data retention laws.
5. International Data Transfers
If you are located outside the United States, your personal information may be transferred to and processed in the U.S. or other jurisdictions where our partners operate. We ensure such transfers comply with GDPR using Standard Contractual Clauses (SCCs) or equivalent safeguards.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
- Account information may be retained for up to 180 days following account deletion for audit or legal purposes.
- Transaction and payment records may be retained as required by financial regulations.
7. Data Security
We implement reasonable administrative, technical, and physical measures to protect your information against loss, theft, and unauthorized access. However, no online platform is entirely secure, and we cannot guarantee absolute protection.
8. Your Rights
For California Residents (CCPA Rights)
You have the right to:
- Request disclosure of the categories and specific pieces of personal data collected.
- Request deletion of your personal data.
- Request that your data not be sold (Zagged does not sell personal data).
We will respond to verified requests within 30 days. To exercise your rights, contact help@8mb.com.
For EU, EEA, and UK Residents (GDPR Rights)
You have the right to:
- Access and obtain a copy of your personal data.
- Request correction or deletion (“Right to be Forgotten”).
- Restrict or object to processing.
- Request data portability to another controller.
- Withdraw consent for data processing at any time.
Requests may be sent to help@8mb.com, and we will respond within one month.
9. Children’s Privacy
Zagged does not knowingly collect personal information from children under 13 years old. If we become aware that we have collected such data, we will promptly delete it. Parents or guardians who believe their child has provided personal data should contact help@8mb.com immediately.
10. Third-Party Links & Integrations
Our Platform may include links or integrations with third-party websites, tools, or payment processors. We are not responsible for the privacy practices or content of these third parties. Please review their respective privacy policies.
11. Changes to This Policy
We may update this Privacy Policy periodically. When changes are made, we will update the “Last Updated” date at the top of this page. Material changes will be communicated via email or platform notification.
12. Contact Us
8MB LLC (DBA Zagged)8 The Green, Dover, DE 19901
📧 help@8mb.com
